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How Do I Cancel My Sprint Service

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If y'all accept been using Dart as your mobile carrier, and desire to end your service to attempt a new provider or but cease service, yous must larn to disconnect your Dart phone. Making certain to disconnect your phone and cease your service promptly will help yous avoid being charged for two telephone lines at the same time.

Steps

  1. 1

    Know if y'all're eligible for disconnection. Dart offers subscription nether lock-in contracts, significant that you cannot disconnect or terminate your service within a time menses.

    • This time period is stated in the agreement you lot signed prior to starting your telephone service. These contracts commonly run from 12 to 36 months or more.
    • If you are already beyond the span of fourth dimension stated in the agreement, or you've paid your phone off in total, then you're eligible for disconnection.
    • On the other paw, if you're still bound by your contract, you will incur penalties when you cancel your phone service.
  2. two

    Prepare your account details. Information such equally your proper noun, billing address, and account number is required to cancel your service. This information is found on your billing statements.

    • Likewise, if yous have fix a countersign on your account when y'all initiated the service, you volition demand that too.

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  3. 3

    Call Sprint's customer service hotline. On your Sprint phone, punch *2 using the number keypad to access Dart's customer service back up, and talk to a Sprint representative.

    • You may also call 844-665-6327 if you are unable to use your Dart phone.
  4. 4

    Inform the service representative that you want to disconnect and cancel service. In one case you've reached the customer service section, tell the representative that you want to disconnect your Dart phone.

    • The representative will then aid you with the process, beginning with request verifying your identity with personal information.
  5. 5

    Provide billing details. Terminating the service is free (as long as you're out of the contract), but you'll exist billed for the remaining airtime used between the final billing engagement and the appointment you requested disconnection.

    • Provide credit carte du jour or depository financial institution information to pay this balance.
    • If you take whatever remaining account deposit, the interest will also be credited to your account.
  6. 6

    Pay the remaining balance. Before you can disconnect your service, you lot need to settle whatever remaining account balance you have. Pay the remainder or penalties using the credit card or banking concern account you provided in step 5.

  7. seven

    Wait 24–72 hours. Afterwards you lot request your business relationship to be asunder, you demand to wait for your request to be approved. Your Sprint phone will get asunder betwixt 24 and 72 hours.

    • In some cases, a service tin can be disconnected at the terminate of the same business organization day.
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Add together New Question

  • Question

    Tin can I disconnect a Dart line and utilise the phone on a different Sprint line?

    Community Answer

    You will need the visitor to unlock your phone outset in order to practice this.

  • Question

    I was given an iPhone by a Dart user. Is there any way to deactivate information technology without the account number and countersign?

    Community Answer

    The easiest way is take it to Sprint, explicate your situation, and they will practise it all for yous right there.

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  • Disconnecting your Sprint telephone while still within contract volition incur penalties for breaking the contract.

  • When disconnecting your account, the customer service representative will normally try to convince you to change your mind. If you've really decided on discontinuing your subscription, simply tell the representative and he or she volition immediately assist you.

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Source: https://www.wikihow.com/Disconnect-a-Sprint-Phone

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